HR External Workforce Associate

Job Full Description

The HR External Workforce Associate will support and help execute the enterprise External Workforce workflow.

The external workforce process includes the identification, onboarding, tracking, support, reporting, and, off-boarding of the firm’s external talent and associated agencies. The position will support the external worker workflow through the life cycle within the firm from equipping external workers with relevant RSM onboarding requirements, facilitating system access, aligning skillsets with identified needs, auditing effectiveness, and assisting the business leader with contract end processes to mitigate risks and costs to the firm.

The External Workforce Senior Associate will work with the team to coordinate with the hiring/engagement leaders on service effectiveness and success rates according to organizational quality standards and policies.

Location Flexibility- RSM’s candidate search for this position is nationwide. REIMAGINING FLEXIBILITY- RSM’s goal is to offer flexibility in when, where, and how you work to help manage your unique professional and personal priorities while still delivering excellent RSM experiences for your clients, colleagues and communities.

Qualifications

• IT, finance, accounting, marketing, communications, etc

• Strong communication skills; clearly conveys information in writing and verbally

• Able to communicate effectively with people at all levels of the firm

• Excellent interpersonal skills

• Able to collaborate and deliver to their highest potential

• Proficient in all aspects of Microsoft Office applications, as well as strong business solutions and project management skills

• Effective organization and time management skills

• Strong attention to detail

• Operates with a sense of urgency

• Demonstrated success building collaborative relationships while managing conflicting priorities

• Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business improvement, and serve as a model of change

• Ability to prioritize work and meet deadlines

• Ability to support, affect, and implement change

Responsibilities

• The HR External Workforce Associate will support and help execute the enterprise External Workforce workflow
• The external workforce process includes the identification, onboarding, tracking, support, reporting, and off-boarding of the firm’s external talent and associated agencies

• The position will support the external worker workflow through the life cycle within the firm from equipping external workers with relevant RSM onboarding requirements, facilitating system access, aligning skillsets with identified needs, auditing effectiveness, and assisting the business leader with contract end processes to mitigate risks and costs to the firm

• The External Workforce Senior Associate will work with the team to coordinate with the hiring/engagement leaders on service effectiveness and success rates according to organizational quality standards and policies

• Support and help facilitate ongoing contract management workflow for the firm, leveraging new and existing relationships within the firm with ECS and ICS teams

• Monitors and assists with external worker workflow from on-boarding to off-boarding

• Maintains databases tracking all external workers and related contracts and deliverables such as cost, approvals, and service quality

• Assists with external worker assignment (cost center changes, extensions, etc.)

• to ensure data integrity

• Coordinates with External Workforce Manager to ensure leadership, resource management, HR, and finance teams are satisfied that external worker obligations are met

• Provides constant interaction via email and phone with RSM end users, staffing suppliers and internal cross-functional teams

• Relationship management & communication

• Assists External Workforce Managerto  develop relationships with LOB and functional resource management, COE functional teams, and firm leadership

• Coach, manage and oversee performance of participating staffing suppliers and vendors

• Provide ongoing trainings training to new users of VMS technology andan  use of internal program

• Assists in facilitation between various contract approvers including NORM, Finance, Legal, HR, IT, and LOB

• Development and Continuous Process Improvement

• Assists to incorporate improvements of protocols, systems, and procedures to facilitate the effective process for external workers and firm leadership

• Participates in cross-functional teams, supporting them as risks or gaps are identified throughout the process

• Develops understanding of talent processes (performance management, compensation, payroll, benefits, talent acquisition, LPD, etc.) and the interdependencies that exist with other functions (i.e throughout the firm; works with External Workforce Manager to identify appropriate connectivity with external worker processes

• Other duties and special projects as assigned

Benefits

• The firm offers a competitive benefits package, base compensation, and an employee bonus program for eligible roles based on individual and firm performance per program guidelines

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